visiting hoursChester County Hospital embraces the concept of family-centered care by encouraging family support and visitation in an environment of health and safety. Our patients' well-being is our primary concern, and we recognize the significant impact rest has on the healing process.

Currently, we have protocols in place to maximize the safety of all who enter our hospitals and facilities. These safety protocols include limiting visitors to accompany patients to appointments or see them in the hospital. We did not make this decision lightly, and thank you for your understanding. We will continue to evaluate our visitation guidelines in order to balance the needs of our patients and families with the need to limit exposure to COVID-19.

General Guidelines

  • The number of visitors is dependent on the needs and comfort of the patient, as well as the needs and comfort of the other patient if it is a semi-private room and patients in surrounding rooms. Please respect the request of the unit nursing staff if they occasionally ask you to limit the quantity of visitors or times of visitation to allow all patients to rest and recuperate.
  • Children under the age of 14 are welcome to visit when accompanied by and under the supervision of an adult at all times. [At times, the hospital may find it necessary to restrict the age limit of guests. Prior to your arrival, please take note if that is the case, especially during flu season.]
  • We will recognize special circumstances on a case-by-case basis, and these should be discussed with the patient's Nurse, Clinical Manager or Nursing Supervisor.
  • Patients may choose one visitor, who is 18 years or older, to stay overnight. In semi-private rooms, the privacy of the second patient will be considered. Overnight visitors must be modestly attired with their hospital visitor badge displayed in plain sight at all times. Visitors must bring their own personal care items and will have access to the patient's bathroom in private rooms only.
  • All doors into the building are secured at 8:00 PM. After this time, please enter and exit through the main entrance only. A hospital-issued visitor badge may be obtained by a hospital Security Officer.
  • Visitors with cold symptoms or gastrointestinal flu symptoms are encouraged to stay home. [At times, the hospital may find it necessary to impose a restriction on visitors who exhibit flu-like symptoms. Please take note if that is the case prior to your arrival.]
  • Visitors are reminded to wash their hands before and after patient contact, using the restroom, and handling food.
  • Specialty areas may have more restrictive visiting hours.
  • Nursing staff have the ability to restrict visitation if necessary for the clinical care or adequate rest of the patient.

Visiting Hours By Department

Visitors are welcome to see patients at Chester County Hospital 24 hours a day, 7 days a week on most units. 

The decision to adopt open visitation in 2013 was made in order to treat patients and their loved ones as a whole. The ability to come and go freely is a choice family members have, with the understanding that rest has a significant impact on the healing process. Together, families and medical staff can continue to provide the compassionate and quality care each patient deserves.

The hospital embraces the concept of family-centered care by encouraging family support and visitation in an environment of health and safety. 

If a patient wishes to have one loved one stay overnight, that person is permitted to do so, as long as they are 18 years or older. Please make this request to your nurse.

Due to the nature of certain units, some specialty areas may have restricted guidelines. Nursing staff have the ability to restrict visitation if necessary for the clinical care or adequate rest of the patient.


SPECIALTY AREAS

  • Mother Baby Pavilion: 
    • Guests: Open Visitation, except during Quiet Hours. 
    • Quiet Hours: Daily, 2:00 PM - 4:00 PM (Only the significant other can visit mom and baby during Quiet Hours)
  • Neonatal Intensive Care Unit (NICU): 
    • Parents: Inquire at Nurses Station
  • Pediatric Unit: 
    • Parents: Open Visitation
    • All Other Guests (age 18+): 11:00 AM - 8:00 PM
  • Critical Care Unit (CCU): LEARN MORE >


OTHER EXCEPTIONS: 

Chester County Hospital may occasionally need to limit visitation to other units. Examples may include but are not limited to:

  • Infection control concerns, such as influenza season
  • When you are undergoing care interventions
  • The condition of the patient
  • Disruptive behavior on the part of the visitors
  • The privacy of the other patient in a shared room