FOR IMMEDIATE RELEASE
(WEST CHESTER, PA) - Healthgrades, the #1 website Americans use to find care, has awarded Chester County Hospital the 2023 Patient Safety Excellence Award and the 2023 Outstanding Patient Experience Award. This acknowledgment places Chester County Hospital in the top 10% of hospitals in the nation for patient safety and in the top 15% for outstanding patient experience. Only 2% of hospitals nationwide received both Healthgrades awards this year.
With these two awards, Chester County Hospital becomes one of five hospitals nationwide to be recognized by Healthgrades for Patient Safety, Patient Experience and named one of America's 50 Best Hospitals in 2023. This is the fourth year Chester County Hospital has been recognized with all three Healthgrades awards, making the hospital the nation's longest-standing "triple crown" award recipient.
"It’s an honor to see Chester County Hospital recognized by Healthgrades as a leader in patient safety and outstanding patient experience year after year," said Michael Duncan, President and CEO of Chester County Hospital. "We are the only hospital in the state to achieve this accomplishment which is a distinction that is important to the community we serve. Being one of five hospitals nationwide to have received these awards, along with being the nation's longest-standing 'triple crown' award recipient, is an admirable feat that I accredit to our dedicated team."
The Healthgrades Patient Safety Excellence Award recognizes the top 10% of hospitals, based on an analysis of inpatient data, that measures clinical performance across patient safety indicators. To be eligible for the award, hospitals must meet certain clinical quality thresholds, have zero instances in which a foreign object was left behind during a procedure, and have data on at least seven out of eight core four patient safety indicators (PSIs). To identify the top 15% of hospitals recognized for delivering an outstanding patient experience, Healthgrades evaluated patient survey data against patient experience benchmarks to identify the institutions displaying an unwavering commitment to prioritizing positive patient experience during a short-term, acute care visit.
In addition to these two awards and being ranked in the top 1% of hospitals for overall clinical excellence, Healthgrades recognized Chester County Hospital as one of America's 100 Best Hospitals for cardiac care, critical care, gastrointestinal care, gastrointestinal surgery, pulmonary care and stroke care in 2023.
About Chester County Hospital
Founded in 1892 as the county's first hospital, the non-profit has grown into a 329-bed acute-care inpatient facility in West Chester, PA. It also has outpatient services in Exton, West Goshen, New Garden, West Grove, Jennersville, and Kennett Square, PA. In 2013, Chester County Hospital became part of Penn Medicine, one of the world's leading academic medical centers dedicated to medical education, biomedical research, and excellent patient care. In addition to quality-driven medical and surgical services, Chester County Hospital also offers home health, inpatient hospice, and skilled nursing care; occupational medicine; outpatient laboratory, radiology, and physical therapy services; wound care; cardiopulmonary rehab; and a prenatal clinic for the underserved. In 2020, Chester County Hospital completed the largest expansion in its history. The project welcomed a state-of-the-art procedural platform with 15 operating room suites, a 99-bed patient tower, a new main entrance, and an expanded and renovated Emergency Department. Learn More! >>
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